While COVID-19 is a challenge we continue to face together, we are confident in our current ways of playing. Our priority will always be to protect the health of guests and staff. Thank you for your patience and understanding during this time – we’re all learning together!
As the impact of the pandemic changes, we will adjust our practices as well. We continue to work with local health experts and community leaders to guide and inform how we do things. If you would like any clarification about our current policies, don’t hesitate to contact us or ask a PLAYologist during your visit!
We are committed to caring for your family and for each other. In that spirit, we take simple steps as a sign of respect for others and as a way to help The ICM remain a healthy, welcoming environment for everyone. Please join us!
We are still operating at reduced capacity. Walk-ins will be accommodated as capacity limits allow, but priority is given to members and advanced ticket holders. During busy days, non-member guests who arrive without purchasing tickets in advance may be put on a waitlist. Members do not need to reserve tickets in advance.
To guarantee immediate entry, non-members are encouraged to purchase tickets in advance. Click here to purchase tickets.
Yes, the museum is limiting attendance in order to maintain social distancing during play time.
We sanitize high-touch areas (door handles, railings, light switches, etc.) throughout the day. We also conduct a thorough, museum-wide sanitizing of exhibit surfaces, toys and other props multiple times per week.
We encourage all guests to maintain social distance from other play groups during their visit. Our overall reduced capacity also makes it easier to maintain social distance. You will notice floor markers and signage throughout the museum that provide reminders on desired traffic flow and social distancing.
While museum attendance varies from day to day, our exhibits are typically busiest on weekends and in the morning. Days with inclement weather and weekend mornings are usually the busiest. If you prefer to come play when there are less guests in the museum, we recommend coming on a weekday or later in the afternoon.
Exhibits may occasionally close for cleaning, but no exhibits are completely closed at this time.
We strongly encourage all guests (2 years+) to wear masks in our space to protect children who are not yet eligible for the COVID-19 vaccination and to model the behavior we ask of unvaccinated children.
Using our online ticket reservation system, members can come play in our space at no additional charge during our normal operating hours. We also offer Member Only hours throughout the year. Visit our calendar for the most up-to-date information about member hours.
Members also retain their 10% discounts for special programs, Think Tank toy store purchases, as well as half-price admission at many other children’s museums.
Members can also take advantage of a special 20% off deal for our facility rental program, MyICM. Please email parties@theicm.org for scheduling information.
All ICM staff members are required to complete daily health check-ins before starting the workday. This involves a temperature check, as well as confirmation that the team member is neither experiencing symptoms associated with upper respiratory illness, nor has had any “close contact” with someone testing positive for COVID-19. All staff are required to wear masks when working on the museum floor and/or in other common areas throughout our space. We have implemented a range of other workplace health and safety protocols for our team and have a full supply of appropriate personal protective equipment on-hand for use as needed.
Experience our 28,000 square foot learning playground like never before through our MyICM facility rental program! With the museum’s reduced public hours, we have a unique opportunity to provide our entire space to individuals looking for a more private play experience. For a $250 flat fee, you can have the entire children’s museum to yourself. Learn more here.
Traditional birthday parties with cake, favors, and a party room are temporarily postponed. Families looking for options to celebrate their child’s birthday, however, may be interested in our “MyICM” facility rental program! With the museum’s reduced public hours, we have a unique opportunity to provide our entire space to individuals looking for a more private play experience. For a $250 flat fee, you can have the entire children’s museum to yourself. Learn more here.
We are excited to once again offer in-person and virtual options for outreach programs and field trips. Contact reservations@theicm.org for more information.
We appreciate that some friends of The ICM are not quite ready to return to our physical space. For these families, ICM2Go offers a little something for everyone! Purchase at-home Play Packs designed by our expert educators, explore the great outdoors with Nature Play, watch live sing-alongs and STEM programming with ICM PLAYologists, and more! We are continually re-imagining how we can play together. Click here to learn more.
Discount codes can be used at checkout when reserving your tickets online. If you have a physical coupon, please provide it to our front desk staff when you arrive. They will be happy to take the value of your coupon off your ticket purchase or to refund the value of the coupon if you purchased your tickets online.
We are proud to be a part of the Association of Children’s Museums and provide discounted admission to members of reciprocating museums. We also offer discounts to military families through the Blue Star Museums program. Our front desk staff are happy to help you redeem your discount upon your arrival!