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Job Opportunities at The ICM:

Interested in working with us? Submit your application! We’re not currently hiring for the Guest Welcome Center Specialist and PLAYologist roles, but we’ll keep your application on file and reach out when an opportunity comes up.

Click below to expand the job descriptions.

Development Manager

The Development Manager (DM) is an innovative, self-starting professional responsible for building relationships and raising funds to support the ongoing program needs and long-range goals of The Iowa Children’s Museum. This important work is carried out in tandem with the executive director, development committee, board of directors and fellow members of the staff leadership team. The DM seeks to meet annual contributed revenue goals through the formation and implementation of an annual development plan–drawing on a range of strategies, including individual gifts, special events, grants, sponsorships, major gifts, planned giving, etc. In coordination with the marketing and communications manager, the DM plays a key role in shaping and advancing the museum’s overall public relations and brand strategy.

Supervisory Responsibilities:

Development/Marketing Assistant and Volunteer Guild

Key Responsibilities:

Fundraising

  • Creates an annual development plan with the executive director and the development committee to meet contributed income goals outlined in the museum’s annual budget. Identifies, cultivates and solicits donors–including, but not limited to, individuals, corporate sponsors and foundations.
  • Nurtures and sustains productive relationships and collaborations with key donors, colleagues, and individuals who are in a position to advance the mission of the museum.
  • Identifies, develops and facilitates special event fundraisers with the support of staff, volunteer guild and board of directors.
  • Manages the ICM donor database as a key fundraising and communications tool, maintaining accurate and secure records of donor information.

Leadership

  • Serves as a liaison to the ICM board of directors and staff leadership team.
  • Increases the financial stability of the institution by maximizing resources, growing contributed revenue over time and continually developing innovative approaches to the work.
  • Participates in a range of community activities and events that help to keep the museum front and center. Serves as a main spokesperson for the organization on a regular basis.
  • Leads the board development committee, setting meetings, agendas, overall strategy, etc.
  • Assists in the review of all programs and exhibits to confirm that they reflect the museum’s mission and attract visitors, engage children, empower parents, inspire educators and meet the needs of an increasingly diverse community.

Volunteer Management

  • Recruits, trains and leads volunteers to support special event fundraisers.
  • Helps to lead, inspire and nurture a cohesive, effective and innovative volunteer guild.

Other duties as assigned by the Executive Director.

Qualifications:

  • College degree in relevant field required.
  • Minimum of three years of fundraising and/or other relevant non-profit management experience required. Past experience in an educational or arts & culture institution preferred.
  • Demonstrated ability to plan, execute and lead others.
  • Excellent written and verbal communication, interpersonal, and customer service skills required.
  • Past experience with a range of different approaches to non-profit fundraising–including presentation-making, grant-writing, storytelling and face-to-face “asks”–required.
  • Strong computer skills required. Substantial experience with database management highly preferred.
  • Self-motivated and responsible.
  • Highly organized and capable of juggling multiple priorities, projects and deadlines.
  • Flexibility and a strong spirit of teamwork are essential.
  • Enthusiastic about working in a children’s museum environment.
  • Appreciates the value of The Power of Play.

Work Schedule:

Generally weekdays, Monday-Friday. Evening and weekend work required throughout the year, especially during (and in the weeks preceding) major special event fundraisers and ICM celebrations, as well as peak seasons for museum traffic.

Compensation:

Salary negotiable based on relevant experience in the field; paid time-off; health, dental, vision, life, retirement, disability and all other federally mandated benefits. This is a full-time, exempt position.

We believe that, in order to create the team-oriented atmosphere that is crucial to our success, we should never ask another staff member to do a job that we would not do ourselves (i.e. clean, pick up props, attend to a toilet training accident, etc). Our entire staff must have the attitude to “do whatever it takes” to make The ICM a wonderful place for kids to play and learn. Our visitors are our guests. We strive to be known for our friendliness, outstanding customer service and high quality learning experiences. The ICM inspires all children to imagine, create, discover and explore through the Power of Play!

 

To Apply:

Please submit resume and cover letter to jcapps@theicm.org by 5 p.m. on Friday, November 1.

 

The Iowa Children’s Museum is an Equal Opportunity Employer.

Guest Welcome Center Specialist

Guest Welcome Center Specialists are friendly individuals with excellent communication and people skills, customer service and cash handling experience, and knowledge of all things local. As a Guest Welcome Center Specialist, your position is threefold: part ambassador of The Iowa Children’s Museum, part “Concierge of Coralville,” and part visitor experience expert and customer support for Coral Ridge Mall.

Part-time, but could be a full-time position with benefits for the right person!

Summary
This position is responsible for diverse aspects of managing the Guest Welcome Center at Coral Ridge Mall to support the mission and vision of The Iowa Children’s Museum. Areas of concentration include, but are not limited to implementing the museum marketing plan and fulfilling GWC obligations to Coral Ridge Mall and the City of Coralville.

Schedule
Must be able to work flexible hours, which may include days, evenings, weekends, and holidays

Key Responsibilities
● Implement the museum marketing plan to increase museum attendance, including:
○ Promote museum news and events
○ Promote museum collaborations and sponsors
○ Playfully interact with children and families
○ Promote and sell museum memberships
● Promote and display Think Tank store items and process inventory/sales
● Greet, welcome, and provide excellent customer service to mall visitors, including:
○ Promote and process Hills Bank VISA gift card program
○ Address mall visitors’ questions
○ Rent manual wheelchairs and Amigo electric scooters
○ Process refunds for mall amenities
○ Implement opening and closing procedures
● Promote and market the City of Coralville to mall visitors
○ Act as a “Concierge of Coralville”
○ Promote local events, including through giveaways and ticket sales

Interested?
To apply, please send your resume, cover letter, and completed employment application to Gretchen Kemple-Taylor, Director of PLAYology, at gkempletaylor@theicm.org or drop your application off at the front desk.

PLAYologist

PLAYologists are the front line staff at The Iowa Children’s Museum and provide the primary staff interaction with families and museum exhibits and programs.

Part-time, hourly employee. Schedule is flexible but evening and weekend availability is required

Summary

PLAYologists are the front line staff at The Iowa Children’s Museum and provide the primary staff interaction with families and museum exhibits and programs. PLAYologists exemplify outstanding customer service by working at our admissions desk, maintaining cleanliness in exhibits, assisting with special programs, facilitating birthday parties, and modeling learning through play. All PLAYologists must be self-motivated, friendly, energetic, collaborative and creative individuals who enjoy working in a family informal learning environment.

Key Responsibilities

  • Exemplify outstanding customer service with museum guests and other staff.
  • Engage with children and their adult caregivers actively through play in the exhibits.
  • Work at the admission desk and greet every guest with a smile, take payment for general admission and gift store sales and answer questions about the museum, including special programs.
  • Keep the museum a clean place to play by resetting exhibit props and performing daily, weekly, and monthly cleaning tasks.
  • Assist with museum opening and closing procedures, including sanitizing, resetting exhibits, restocking supplies and maintaining staff and guest restrooms.
  • Facilitate birthday parties by guiding party guests through child-directed play in the exhibits and special facilitated activities in our birthday party rooms.
  • Abide by the FISH customer service philosophy

Qualifications

A PLAYologist is expected to:

  • Create a positive work environment and foster the spirit of team work
  • Follow all policies and procedures outlined in the Employee Handbook
  • Have the physical ability & desire to work in an active and fast-paced environment
  • Continually build skills with guidance from Master PLAYologists
  • Perform basic cash-handling skills with accuracy
  • Have a family-friendly appearance and attitude
  • Appreciate that The Iowa Children’s Museum provides a fun and safe place where unstructured and informal learning is nurtured through the Power of Play.

Interested?
To apply, please send your completed employment application (cover letter and resume optional) to Gretchen Kemple-Taylor, Director of PLAYology, at gkempletaylor@theicm.org or drop your application off at the front desk.